Privacy Policy
Introduction
At Virginia Independent Living, LLC, we are committed to protecting the privacy and confidentiality of every individual who interacts with our organization. Whether you are a resident, family member, healthcare professional, or referral partner, we handle your personal information responsibly, securely, and in accordance with applicable privacy standards.
Information We Collect
To provide housing placement services and respond to inquiries, we may collect information such as:
- Name and contact information
- Referral and applicant details
- Emergency contact information
- Medical or recovery-related information submitted through referral forms
- Documents uploaded during the referral process
- Communication records and website inquiries
How Your Information Is Used
We use the information you provide only to:
- Evaluate housing placement requests
- Coordinate admissions and intake
- Communicate with applicants and referral partners
- Improve our services and website experience
- Meet applicable legal and regulatory obligations
We never sell or share your personal information for marketing purposes.
HIPAA & Data Security
All clinical and personal information submitted through our secure referral process is handled using encrypted, HIPAA-compliant systems whenever applicable. We take appropriate administrative, technical, and physical safeguards to protect sensitive information from unauthorized access, disclosure, or misuse.
Information Sharing
Personal information is shared only when necessary to:
- Coordinate housing placement
- Communicate with authorized referral partners
- Comply with applicable laws or legal requirements
- Protect the safety and well-being of residents and staff
Information is never shared without appropriate authorization unless required by law.
Your Privacy Rights
You may contact us at any time to request information about the personal data we maintain, ask questions about our privacy practices, or request corrections to information where permitted by applicable laws.
Contact Information
For questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact us at info@viginiadependentliving.com.
Thank you for choosing Virginia Independent Living.
Our priority is to safeguard your privacy while delivering a considered, elevated service experience.